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Post by licat on Mar 25, 2012 20:21:26 GMT -5
Booyah
San Francisco, California
Attention: Ms. Katelyn Olmstead
Dear Ms. Olmstead,
I sincerely appreciate your efforts on expressing My Town 2 players' concerns to the developers.
Your letters to the MT2 community of this forum clearly describes the fervent desire and need for more Land and Levels, so detailed repetition from me is unnecessary.
However, with regards to the creation of a warehouse/storehouse feature, I greatly disagree with the developers' notion that it would be "cumbersome and annoying" to scroll through the inventory. If the warehouse contents can be listed, at minimum in alphabetical order I personally would be satisfied. Another is to use thematic categories e.g., Halloween, Christmas, Housing, Community, etc., which might be a more desirable method to others.
I believe your MT2 players across the board, consider the option to warehouse items as being an advantage, not a disadvantage. For many, MT2's strength is the ability to move items and change the looks of one's town at will.
The availability of a warehouse will encourage:
- designing new towns that celebrate holidays, nationalities, unusual themes
- increase the purchase of limited edition/short term town items
- increase community with players showing off and sharing their creativity
- promote play; increase playtime
- possibly have contests based on town designs which in turn creates publicity for MT2
- will attract new players, both younger and older
To make it interesting, the items, when placed in storage, any population associated with the specific item(s) is/are deducted and no longer included in the "active" population. However, when an item is retrieved from storage, the population count would be reactivated.
Please feel free to share my thoughts with the developers.
Again, thank you for your support and help.
Sincerely,
licat, member of MyTown2.net
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Post by worldrallyblue on Mar 26, 2012 10:18:37 GMT -5
I get the whole server issue with time and space of adding more land to our towns. Bigger servers and more time on development will cost money so on that note I really wouldn't mind spending a couple dollars on more land. The game's success is based on addiction. The ability to create, design imagine and achieve. Once you take away an ability to do that such as more land, more levels and more things to build then you will surely lose players. How the developers are giving her a hard time on the future and success of the game is beyond me. Every game that I have ever beaten and found nothing else to keep me playing has eventually made its way back to GameStop. bang on! i'm sure many are willing to pay an extra $.99 for extra content, levels, and land. just don't make it ridiculous like that lousy 1 casino wonder by asking for $2.99 or $3.99 or whatever the price is... |
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Post by Archangel on Mar 26, 2012 10:40:37 GMT -5
I get the whole server issue with time and space of adding more land to our towns. Bigger servers and more time on development will cost money so on that note I really wouldn't mind spending a couple dollars on more land. The game's success is based on addiction. The ability to create, design imagine and achieve. Once you take away an ability to do that such as more land, more levels and more things to build then you will surely lose players. How the developers are giving her a hard time on the future and success of the game is beyond me. Every game that I have ever beaten and found nothing else to keep me playing has eventually made its way back to GameStop. bang on! i'm sure many are willing to pay an extra $.99 for extra content, levels, and land. just don't make it ridiculous like that lousy 1 casino wonder by asking for $2.99 or $3.99 or whatever the price is... Bang on... They actually did this exceptionally well in the original Mytown... You could change the skins of your buildings, and for .99cents could even buy extra theme packs that changed the look of your entire roster to fit a theme (ex, alien) i purchased all these, as well as the ORIGINAL Mt.Fuji, which was a one-time 4.99$ and let you collect rent at the touch of a button (shaking my ipad2 is extremely annoying- i hate games that make me use such a feature...like im gonna just start violently shaking a device i spent 600$ on!) The problem with currently supporting this game is that the real money prices for bucks are exorbitant, spending $4.99 on 40 ish bucks that barely afford you ONE special building, and those buildings arent all that great untill you get to the cost of several hundred bucks.. So to buy most wonders would cost 70$ in real money! That greatly encourages jailbreaking and just not playing. That is why i stopped playing SimSocial on facebook-having all the good items at unrealistic prices is, unrealistic! EDIT: Every other "city builder" game has a warehouse feature that divides items into the same categories in which you purchase them... It is getting very bizarre that the developers are 1) ignoring their PR woman, who is the expert on what the fans want cause she has to hear them complaining all day 2) refusing to add more land/levels 3) consistently adding new buildings (which i love) without land or a warehouse |
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Post by Solsville on Mar 26, 2012 10:40:51 GMT -5
If my coin counter shows what it shows in the pic, how many coins do I have? In regards to the next release, does anyone else feel that reading late April, is like reading FOREVER from now? C'mon Booyah, just tease me with something every couple of weeks. Give me the option to build another town(without losing all my money)! Thanks BB. Kate is always a pleasure to talk to and has always been very helpful. Scott Hey Scott, For some reason your attached picture is not loading, so I can see the coin figure. It looks like 7 billion and change. Unless you are at 7 Trillion?  |
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Post by Aw5678 on Mar 26, 2012 12:33:41 GMT -5
Ms. Olmstead,
Thank you for your time and effort in trying to make My Town 2 a more enjoyable game for the players of this community. In response to the letter you sent to us through our moderator, I do have a couple things to add on the topics of land and levels, both of which you had addressed as a concern you have already spoken to developers about.
The developers seem to have an issue with releasing more land due to players who may be playing on older devices; perhaps it would be helpful to release land with an option button popping up asking what device you are playing on? If it is an older device, maybe the land wouldn't release for that particular player due to instability/power draw. That is not an unheard of technology as it has happened to me on an older device before.
We need land to work towards to buy. Land to be able to clear and buy things for. Without that there is nothing to work towards. Nothing to use our coins on (especially without other new content). There is no room to buy things and no room to put thing, we are at a point of having to delete things we've purchased, just to buy holiday content.
Then there is the issue of levels. Being stuck at a level for an extended amount of time is exceedingly frusterating. Especially when we are still earning XP. Having to wait a few weeks would be fine. But months on end is ridiculous. As you mentioned releasing 10 levels every couple months would be great. There is no sense in releasing giant chunks spread out so far apart. It's very frustrating as a player.
If there is further wait for land and levels players will lose interest. There is nothing more to do with the game. I am at level 50, with all of my land purchased, and ample coins and bucks. I have not collected my jobs or 'played the game' in weeks. I simply log in to the game to send gifts to friends from this community and close out of it. I'm in the game for maybe one minute a day. There is nothing for me to do with the game anymore. I have nothing to work towards. I have found other games that I play now.
I really hope that the developers change their minds about these topics; I have really enjoyed this game. I have spent a good amount of money on buck packs to buy items in the game and had a good time making my town the way I wanted it to be. I find their overall sentiment about the problems with land/levels to be disheartening. And I truly don't understand how the fact that this game is at a complete stand-still for so many players doesn't impact the development in a more constructive way.
Thank you,
Aw5678, player at mytown2.net
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Post by drbigbird on Mar 26, 2012 12:43:49 GMT -5
I know one of my neighbours who was at level 50 and maxed out on land has quit the game. Presumably because he saw no new progress ( and did not know about this Forum!). I wonder how many more people have done likewise. There is no way of knowing the numbers but I am sure it is many.
Basically with no more land the game has a ceiling and there is little point in continuing to play. The land really should be a priority. If Booyah want people to spend real cash on the game they have to support the players and give them something to progress towards.
No more land, no point in releasing new buildings since no one will be able to put anything anywhere without deleting existing material.
The land has to be released in the next two months I suggest. Otherwise Booyah, despite the fact they have created a fantastically playable game, will find themselves with a dwindling player base. That would be a huge own goal, not to mention a wasted opportunity.
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Post by Barracuda Bay on Mar 26, 2012 14:35:22 GMT -5
Katelyn,
I will probably write more to you later on, but there are a few things worth mentioning here at length. I wanted to give other members a chance to digest what you've told us and share their opinions before I gave mine; I think now is a good time for me to chime in.
LAND/EXPANSIONS: With all due respect to the developers, I think they are way off base here with resisting now only the release of 8x8 land plots, but with shunning the idea of an "inventory storage" area that would allow players ease to redecorate and put away old items rather than having to endless delete them.
New Land: Without this occurring sooner rather than later, the game will simply die off because even with all the new content, an inability to place items in your town will discourage purchases. The great thing about this game is its addictive quality: the ability to constantly build, design, and innovate your town. How can this continue if there is no more room to build, if players have to keep changing their vision and making sacrifices just to accomodate new buildings and structures? Many players do not even build roads anymore or they delete them, because they are aware that the roads take up a lot of room. And the issue with having to delete, besides souring one's vision and making them take a forced loss on selling, is the tragedy of causing them to have to eventually delete limited items which they then can never buy back.
I do understand that there may be some outstanding issues with the game running on older devices, but if anything, this new release will encourage affected players to upgrade their devices, and then Booyah can simply move over their town IDs. It is really a very small percentage of players who have these older devices, and the developers are only punishing the many, many players who are using newer devices which would not in any way be encumbered by the land expansions.
Inventory Storage: The developer's stance here just makes no sense at all. I am sure over 90% of the playerbase would much rather have to scroll through a storage screen than delete their items again and again. It is really not a cumbersome or annoying feature, and as mentioned, nearly all world-building games already have a feature like this. Why would Booyah not want My Town 2 to be at the forefront of the industry? The fact is, we ALREADY have to scroll through a friend's list that is so clunky that we can't even search out a friend by town name or be brought to their town directly after adding their Booyah ID. We do PLENTY of scrolling as it is, and we are fine with it. The benefits of having the storage VASTLY outweigh any problems it might create.
NEW LEVELS: Here I admit that I agree with the developers. Putting out new levels does take a lot of design time, and perhaps a release of 50 new levels all at once is a bit unrealistic. Releasing maybe 10 levels at a time, with maybe another 10 to come every 1-2 months is probably adequate. Stretching out the levels to make it harder to advance, and including new unlockable content and goals is an ABSOLUTE must so that things do not get stale fast.
GIFTS: I am very glad we are on the same page with this, and I hope the developers can get on board too, maybe even in time for the April update. The lack of gifts has been a chief complaint for quite awhile. 5 gifts for a game that strives to promote its social aspect is just too little. Ideally, up to 10 gifts daily with the ability to buy and/or win additional gifts would satisfy nearly everybody. One of our members brought up a great suggestion recently: why not add gifts to the Spin To Win wheel as a rare award? Certainly, we would all like the ability to buy extra gifts and to rollover gifts from one day to the next.
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Thanks again for taking all that we tell you into account, and letting the developers know what the existing player base really thinks. At the end of the day, we don't want to see the game fall short of its potential.
Things have definitely gone awry, in part because the game grew too big, too fast (I am sure Booyah originally thought one person answering the tickets would be adequate, and at the beginning, it clearly was) and also due to a lot of unforeseen bugs and glitches.
But, that said, I do not believe it is too late to get things right now. Please realize that a lot of us are not even checking our towns more than once a day anymore due to the lack of anything for us to do. I truly fear that if the April update doesn't address at least some of the concerns outlined above, it will severely impact the desire of most of us to wait around and not just move on entirely from this game.
Thank you again for reading and taking this into consideration.
- David Drebsky
Username: Barracuda Bay
MT2 Forum Administrator
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Post by Archangel on Mar 26, 2012 15:14:22 GMT -5
Hey something I just thought of:
When you receive items as a quest reward (mytown mall, that clock tower) you place them by going to the store and seeing a little number on the corner of the building picture indicating you own one... So in essence we already have the foundations of a storage, we just need to be able to freely access it.
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Post by Moose Town on Mar 26, 2012 15:40:14 GMT -5
Agreed. Now if only we can bump this post somewhere to the top -- so Katelyn can easily read this. Hey something I just thought of: When you receive items as a quest reward (mytown mall, that clock tower) you place them by going to the store and seeing a little number on the corner of the building picture indicating you own one... So in essence we already have the foundations of a storage, we just need to be able to freely access it. |
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Post by K8y9 on Mar 26, 2012 21:21:40 GMT -5
Hi fellow towners! This is with regard to Ms. Katelyn Olmstead's Letter to our MT2 community forum regarding the updates and concerns with the My Town 2 game (which I assume that we all have read already) She stated in her letter that, i qoute- "6. I have been hounding the designers to fix the location of the "Upgrade" button on devices, as many players accidentally hit this button instead of starting a new job. I am continually being pushed back on it, but I may be making some headway on it. At the very least we are going to try and improve the spacing so that it is less likely to accidentally be hit. In the meantime, if a user accidentally taps it, just send an email to mt2support@booyah.com and include the # of Bucks lost and their 8 digit User ID and I will offer a one time reimbursement." _______ ... So i emailed Booyah support 3 days ago hoping they are true to their words and of course, hoping that i'll get my lost (precious) bucks from ACCIDENTALLY clicking the Upgrade button. Surprisingly, when i opened my game this morning, this one popped up - ___________________________________ BUCKS! You have been granted loads of Bucks! ____________________________________ And when i opened my email, a response from Booyah reads- Subject: MT2 MAR 26, 2012 Â |Â 02:43PM PDT Katelyn Olmstead replied: I have awarded your account Coins/Bucks as compensation for the issue you have experienced. Next time you log in you will receive a notification. Please hit OK and then restart the application to make sure that it is properly credited to your account. My deepest apologies for the inconvenience that this issue has caused. Thank you for your continued support and patience and please do not hesitate to let us know if you have any other issues or questions. - Booyah Support _____________________ Suffice to say, Booyah heard us, and (i guess) they are really doing things to cater to our requests and pleas - this one is a great start. Thank you ms Katelyn and the Booyah support team for REIMBURSING my lost (precious) bucks, and for ACTING on it. It is greatly appreaciated |
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Post by Archangel on Mar 26, 2012 21:27:18 GMT -5
Nice to hear good news glad you were reimbursed! I never realised the upgrade button was even an issue (i never had enough bucks to make it activate even if i had accidentally clicked it) until i read peoples posts online..now i make sure to be extra careful when starting jobs :/ I contacted support last week about my lost town, and my response read that i could be getting a restart package to help me rebuild my city, just send some info. So i sent my info on friday and am waiting a response (im assuming they dont work weekends so im hoping to get my 'weeeer sawwrry' package before the end of this week!) |
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Post by iTown on Mar 26, 2012 21:31:53 GMT -5
She credited me 50 bucks for a free buck ad that was unsuccessful. I wish Booyah would hire more people like her. I'd write them an email but shed probably be the one receiving it.
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Post by Snibull on Mar 26, 2012 21:50:20 GMT -5
In Feb, I actually hit it two times, two separate businesses. Booyah reimbursed me both times, kudos. Things happen in threes, so I am very careful now for fear of not getting reimbursed.
Does anyone remember there being an icon for stats on the jobs pop-up menu? I remember being able to go into my stats from the pop-up menu and if it was an icon... Where'd it go and why can't the upgrade icon/button follow?
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Post by followthesun on Mar 27, 2012 0:27:09 GMT -5
Hey something I just thought of: When you receive items as a quest reward (mytown mall, that clock tower) you place them by going to the store and seeing a little number on the corner of the building picture indicating you own one... So in essence we already have the foundations of a storage, we just need to be able to freely access it. That is an AWESOME design implementation. I like it and the developer can make that happen pretty quick as that is how they "gift" the users. I REALLY like this idea. Booyah, make it happen. |
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Post by daze24nyc on Mar 27, 2012 4:06:42 GMT -5
So as to avoid bogging everybody down with excessive reading, I am not gonna re-produce the letter I sent to Katelyn Oldmstead last night thanking her for her insight into what is happening with Booyah and MT2. Suffice to say, like you, I wanted to know more, so I asked her about new land, new levels, and getting more gifts. Below find her response to me in full, which answers not only that but the additional questions other have had regarding the Shinto Shrine and new content.
Please feel free to give imput on this thread or directly to her by PM here on the forum ay username BooyahKate. She is reading all our feedback and any ideas or critique from MT2 veterans is appreciated. Just a word of caution, please address customer service issues such as gameplay issues to Booyah itself through its official channels. Thanks.-------------------- Hello David - Thank you for posting my message to everyone. It was great to read everyone's feedback and is definitely valuable and has given me a lot to think about and pass onto the developers. I was most pleased to find your forum here. I think that you ad Sol have build a very great community and I would love to do what I can to help it grow and flourish. I think what you have given the players of My Town 2 has been fantastic, and that you have made this game all the more enjoyable for them, so thank you for that. In regards to the things you outlined, I would love to address them more and let you know where I stand and where the developers stand for each topic. Again, feel free to pass all of this onto the community in however you see fit. 1. MORE LAND/EXPANSIONS - You are 100% correct in all that you wrote. Land & Expansions absolutely needs to be a priority. I know this and express it to the developers, however for some reason they are extremely resistent to the idea. One of the main reasons they are resistent is because the more land you have, the bigger you can build your town, and the bigger your town is, the more resources it takes from your device. If you have one of the older devices, such as an iPhone 3GS or 2nd Gen iPod, the more resources that are being used, and the more likely that the game will struggle to function normally on your device. That being said, I am going to continue to push for this, especially as we release new content for players to obtain. As you mentioned, because many of the players have hit the cap on land expansions, they are less likely to enjoy any new items that we release because they simply have no space to place them. I have also mentioned a "storage" feature to the developers, as a possible way to alleviate the need for more land, however they are concerned that the storage would annoy the players more than help them. That scrolling through all the items they have placed in there would become cumbersome and annoying. I have tried to explain that something at least needs to be done, and like I said, I will continue to push for this. I do not think that it is fair that a player should have to delete items to make room for new ones, especially since when selling them back you are taking a loss in terms of coin/buck return. 2. NEW LEVELS - Adding 50 levels sounds like an easy thing, but actually adding levels takes quite a bit of work from the developers. That being said, we NEED more levels (especially with the Spin to Win granting XP), and we need them on a regular basis. As I understand the plan right now (and what I am pushing the developers towards) the hope from our developers is to more regularly release new levels rather than just large chunks of levels here and there. Additionally, like you mentioned, we also plan to make levels at 50 more difficult to advance through, so that the content doesn't get stale as quickly. 3. MORE GIFTS - This is actually something new that to be honest, I had never thought of, but you are definitely correct that more than 5 are needed, especially if we want to make this game more social. I am going to pass this onto the developers right away and try and push for at least an increase in the number of gifts each person can send out on a daily basis. In regards to the contest, once you have it up and running I would absolutely LOVE to promote it on the Facebook Page and Twitter. I just need a link to the contest (that includes the rules) and I can promote it on a fairly regular basis for the length of the contest/event. I noticed there were still a couple questions the players had that I failed to address in my last message to you. I figured I would address those here. 1. Shinto Shrine - We have done one round of awarding of the item, but because of all of the issues over the last two weeks we have had a bit of trouble pulling all of the data we need for the remaining users. I am trying to push the team on getting an ETA on when these will go out, but I am kind of getting the run around. IF next week starts and someone is still missing their Shinto Shrine just email us and I will hopefully have more information. 2. Upcoming Content - As you noticed we have some fun events this weekend that hopefully everyone can enjoy. Additionally, next week we have more new items coming out which should be pretty nice. The game team is also in the final stages of planning out the next major release, which should come sometime later in April. As you know, change takes time, but I can assure you, and this community, that I am going to continue to push for many of the things we discussed and more. I honestly won't be happy until the players are happy. I will continue to provide you and this community with updates and communication from Booyah, though I likely will not be posting on the actual forum. However, I will be checking my private messages on a regular basis and will respond to them, so if anyone ever wants to contact me, they can send me a message here (within reason of course). However, just make sure everyone knows that if they need customer support, that should always be done through the official email channel. Thanks so much! Katelyn Olmstead please help me with my town i spent over 200 dollars building it, i had every single wonder all 27 businesses 17 at level nine, 4 at level 10 over 1000 bucks in my bank and millions of coins. ive been asking for help since the recent update from it crashing, now it works but started me over. im not receiving any help anymore please help me with this. |
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Post by roselea2 on Mar 27, 2012 10:39:51 GMT -5
Dear Ms Olmstead,
As a relatively new contributor to this forum, I thought that I would like to add a few comments. I agree with everything that my fellow forum members have sent to you. I have been playing this game right from the first day that Version 2 came out late last year. I have to say by far and away it is the most enjoyable game I have ever played. Being the type of person that has always liked the idea of building things I was a huge player of FarmVille. I played the game every day multiple times. Eventually I ran out of land and maxed out the level and the social aspect became totally dependent on Facebook. It would be a sad day if that happened here.
What is there right now is great, but more land and levels are necessary to keep us playing and challenging us. I really don't care how it's done just let's do it. To give you an example of what I had to do to get anywhere in the game, I ended up building something like 70 luxury apartment blocks to get the population I needed and then built 36 businesses. In addition I have at least one if not two of each of the community items. Just today I went to add Fuji after working so hard to get there, and I had to move stuff to fit it in. I have no roads (they take up precious room). Perhaps a leaf out of the sim city game, whereas a property has to abut a road and or have power to go anywhere. It would be great with more room to be forced if you like to aim for a great layout. This would really set the designers apart. Some have attempted this but at the expense of loosing population and lots of other stuff. Certainly a store room would help.
BB has done a great job with this forum, but I congratulate Booya for supporting this forum and talking to us at all. Please make slight improvements to the game and release them in little bits. We all want a challenge and have fun.
I dream that we will all be able to continue playing and challenge ourselves every day. This can only be done with Booyas support and players like those in this forum. although I am loath to say it perhaps you could make it a 99 cent fee to add access to a full ring of new land. This would require financial commitment from us the players and give Booya funding to engage developers who don't say what can not be done rather what can and must be done.
Keep me committed!!!
Thankyou all for listening to my ramble Orr is it passion!!!
Melbourne Australia
Rose Lea 2
Booya ID 29422672
Rose Lea
Booya ID 29405177
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Post by Solsville on Mar 27, 2012 11:40:04 GMT -5
Hi All, OK, this post is going to seem as if it's coming out of left field. But, anyone that has played the original MyTown game is going to understand. I'm going to show you some details about the original MyTown game created by Booyah. The purpose of this is to show that they do have the capability to add many of the features that we are asking for. Inventory and more social features being the primary examples demonstrated below. First off MyTown had a lot of similarities with check-ins, collecting rent and population. The focus was more on creating and customizing individual businesses vs. creating a town. Here is the game Home Page. You can see your Town's overall stats and a menu of options. My Town - let's you see all of your businesses. Items - Your entire inventory of items (decorations, powerups, money, etc.) Friends - Friends list and more... (described below). Store - Buy items with Booyah money and Real Money.  Tap on ITEMS and you will see your INVENTORY: ITEMS: Things like Point powerups, Money powerups, check-in boosts, etc.  STAMPS: These are your DECORATIONS. Decorations are obviously decorative and can also have built-in powerups, like speed up rent collect, etc.  PARTS: These are used to build different items to help your town.  TRADE: The start of the SOCIAL features. The tip of the iceberg - but obviously you could trade inventory items with your friends.   Tap on MY TOWN and you can scroll through the businesses in your town. These are real life businesses that you can check in to and buy, upgrade, etc., just like MyTown2. You have a menu of options for each business. If you tap EDIT LOOK you can add decorations from your inventory and customize your business.  Notice the ITEMS at the top of the screen. You can scroll through your inventory and drag and drop items onto your business to customize the look of your business. These items can be moved around and resized anywhere on your business.  Different items have different properties. If you tap an ITEM it will show you the properties of that item once it is placed on your business.  Tap SAVE and your customizations are saved to your business for all to see.  SOCIAL FEATURES:MyTown had a FRIENDS LIST too. If you tap on a friend you can visit their town and see all of their businesses. You could trade items with your friends...  ...AND even message your friends!!  Again, the purpose of showing you this is to demonstrate how these features HAVE been created by Booyah in the past and to give you an idea of how they might be implemented into My Town 2 - if Booyah chooses to do so. Thought you all might get a kick out of that.  |
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Post by Archangel on Mar 27, 2012 12:00:09 GMT -5
That brings a nostalgic tear to my eyestalks
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Post by Archangel on Mar 27, 2012 19:14:18 GMT -5
Once again, im sorry for the double post but i had another idea:
I played a city builder somewhere (forget what it was) either on iOS or Facebook that let you initially expand, then buy entire new "town" areas as districts of your city. So you had a centre plot with purchase-able land and 8 surrounding blocks to buy. So basically you had 9 towns in total...but shared wealth and premium currency. It would add a strategic element to the game... Like which district should i put this new wonder in, which should i make a residential, etc. i think mytown could easily pull of even 2 or 3 districts total. Of course, this requires implementation of a warehouse feature. Ill repost my earlier idea for that:
"Hey something I just thought of:
When you receive items as a quest reward (mytown mall, that clock tower) you place them by going to the store and seeing a little number on the corner of the building picture indicating you own one... So in essence we already have the foundations of a storage, we just need to be able to freely access it."
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Post by dangopolis on Mar 28, 2012 13:40:21 GMT -5
Unfortunately, I wasn't so lucky. Email to her days ago, and follow up email yesterday have gone unanswered.
Gosh, and I thought I was being really polite.
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