|
|
Post by thomasschmittda on Apr 4, 2012 7:29:17 GMT -5
 it was not a total copy and paste but it was an only slightly modified version of it. Honestly I was sick and tired of waiting. If you feel waiting go on! BTW I was not threading the "nice lady" personally but the company she is working for. Huge difference and nothing personal. Since I work in sales I know how important it is to keep your promises. Loosing your credibility is easy building it up again takes a long time. |
|
|
|
Post by Solsville on Apr 4, 2012 9:24:07 GMT -5
Hi fellow forum members who are still waiting for their award shrine. I ran out of patients with this pathetic situation and wrote below email to Booyah: Original message Thomas wrote: Dear All
Despite your official announcement in your news section in the game that you will deliver the shrines last week, no shrine till Monday morning the week after. Now it is getting pathetic!!!!
In fact, I actually PURCHASED bucks to purchase the Mt. Fuji in time, JUST SO that I would qualify for the free shrine. So the issue is actually that I paid for a promised product, and the company failed to deliver said product. I am asking for a complete refund of the bucks I purchased based on your breach of contract. There are actually laws in place to protect consumers in these situations -- not that I'm suggesting AT ALL that I would go THAT route, but I'm certainly passed the line where I am asking for a refund of my money spent on this game directly related to the shinto/Mt. Fuji.
Seemingly not a big deal (and arguably, it really isn't in the greater scheme of things) -- but I would guess I'm not the only one that spent real bucks for fake bucks in order to purchase that silly mountain by YOUR absolute deadline for the free shrine. Right?
I am expecting finally the delivery of the shrine and a refund of the bucks for Fuji since you are in breach of a contract.
I look forward receiving your positive reply.
Booyah ID 34417327
Best regardsAfter I waited for LESS than the usual FOREVER I received below reply: APR 03, 2012 | 01:44PM PDT
Katelyn Olmstead replied:
I have awarded your account the Shinto Shrine and 500 Bucks as compensation for the issue you have experienced. Next time you log in you will receive a notification. Please hit OK and then restart the application to make sure that it is properly credited to your account.
My deepest apologies for the inconvenience that this issue has caused. Thank you for your continued support and patience and please do not hesitate to let us know if you have any other issues or questions.
- Booyah SupportAnd this morning when I stated the game I got the promised shrine and the bucks. Seems like its with raising kids: at the end only blackmailing and probing works! Those of you who are tired of waiting and not anymore enjoying the excitement of " did it arrive finally" follow my example! ;D ;D OK All, This appears to be the blueprint for success to receive your Shinto Shrine and BONUS bucks. Just copy and paste the above letter and send to "mt2support@booyah.com" Thank you Thomas for posting this. And thank you Tarheel Nation for providing excellent copy for this letter. It appears that they simply lost track of who is owed the Shinto Shrine? Good luck! PS: If anyone that still hasn't received their shrine just posts here, I'll send the e-mail for you if you'd like. (PPS: I agree with you Thomas. One of the most important axioms in business: "Always deliver what you promise." And Katelyn won't take it personally, it's her job to handle these types of things.) |
|
|
|
Post by jennyroo on Apr 4, 2012 10:45:43 GMT -5
I haven't received mine...very VERY irritated.
If you could send the email on my behalf, I'd appreciate it!
iD: 30038783
|
|
|
|
Post by ///M3 on Apr 4, 2012 11:06:40 GMT -5
Feel free to include my ID, Sol!
|
|
|
|
Post by EdMarv's City on Apr 4, 2012 11:15:55 GMT -5
Me too still haven't have the Shinto shrine
|
|
|
|
Post by judy on Apr 4, 2012 12:35:55 GMT -5
Add me please, one big email happy family. Thanks Solsville for taking care of us.
Edit: got mine after the first email, thanks again Sol for taking care of us. Also I received the $500 Bulk of bucks credit.
|
|
|
|
Post by Moose Town on Apr 4, 2012 13:31:30 GMT -5
Include me too, please!
Thanks Sol!
|
|
|
|
Post by The Big Guava on Apr 4, 2012 14:25:54 GMT -5
I still haven't received my Shinto Shrine yet either despite sending them 3 emails. 2 of which have gone unanswered. Feeling kind of screwed at this point. Blah
dustboogie
The Big Guava
30860353
|
|
water
MT2 Super Duper Member
Posts: 17
|
Post by water on Apr 4, 2012 16:18:35 GMT -5
Please include me in your email as well! Thank you so much!  |
|
|
|
Post by Solsville on Apr 4, 2012 16:47:56 GMT -5
OK, sending first e-mail with the above members information. I'll keep you posted.  |
|
|
|
Post by jennyroo on Apr 4, 2012 16:54:09 GMT -5
Thanks, Sol...you're the best!!
|
|
|
|
Post by Moose Town on Apr 4, 2012 17:05:05 GMT -5
Sol... +1 good karma for you! Thanks much! |
|
|
|
Post by pekman on Apr 4, 2012 18:34:12 GMT -5
Me too! Sol, if you could include me I'd be very grateful. Cheers!
|
|
|
|
Post by Tarheel Nation on Apr 4, 2012 19:53:31 GMT -5
Uhmm...lol...what about moi? The AUTHOR of the letter???!!! (That was funny that he highjacked my copy...LOL). Hey -- Why do we not have a little laughing emoticon? Anyhoo -- no worries, glad I could provide some inspiration. And oh, mind sending my post on behalf of me as well, Sol???  (Although I hate even asking you to take up your time doing that!) THANK YOU!!! |
|
|
|
Post by dustboogie on Apr 5, 2012 11:25:12 GMT -5
Thanks to the powers that be! I got my shrine! Woohoo!
dustboogie
The BIg Guava
|
|
|
|
Post by jennyroo on Apr 5, 2012 11:48:54 GMT -5
I got mine too finally!!!! THANKS SO MUCH!!!  It's smaller than I thought..so I still have room |
|
|
|
Post by Solsville on Apr 5, 2012 11:49:31 GMT -5
Thanks to the powers that be! I got my shrine! Woohoo! dustboogie The BIg Guava Woot! Hopefully it was from my e-mail - I haven't had a reply yet, but you were on the list. We'll see if anyone else gets it too. Tarheel and Pekman - I'll send another e-mail later today with your info and anyone else that wants to jump on board. (Sorry, Tarheel - I should have just included you without even thinking - since it was your "pirated" copy that was used ). |
|
|
|
Post by Faulkner on Apr 5, 2012 12:56:15 GMT -5
Thanks to the powers that be! I got my shrine! Woohoo! dustboogie The BIg Guava Woot! Hopefully it was from my e-mail - I haven't had a reply yet, but you were on the list. We'll see if anyone else gets it too. Tarheel and Pekman - I'll send another e-mail later today with your info and anyone else that wants to jump on board. (Sorry, Tarheel - I should have just included you without even thinking - since it was your "pirated" copy that was used ). Hi Sol, Sent a similar letter on my own a few days ago, today got the Shrine but no bucks.....I think in fairness, everyone should get the bucks too. I never got a reply from Booyah btw, last three letters, nada, rien, nyet....  |
|
|
|
Post by cmeister23 on Apr 5, 2012 13:02:06 GMT -5
Yeah I got the Shrine but no bucks. I guess I didn't yell loud enough. Oh well I am happy.
|
|
|
|
Post by ///M3 on Apr 5, 2012 13:14:26 GMT -5
Still nothing for me...  |
|
it was not a total copy and paste but it was an only slightly modified version of it. Honestly I was sick and tired of waiting. If you feel waiting go on! BTW I was not threading the "nice lady" personally but the company she is working for. Huge difference and nothing personal. Since I work in sales I know how important it is to keep your promises. Loosing your credibility is easy building it up again takes a long time. 
(Although I hate even asking you to take up your time doing that!)
